ISO 29993:2017 (LSOFE) Foundation Training Course
Duration
|
6 hours |
|---|---|
Lessons
|
8 |
Quizzes
|
2 |
Skill level
|
Beginner |
Certificate Included
|
Yes |
Certificate Validity
|
Lifetime |
Understand the fundamentals of ISO 29993:2017 Learning Services Outside Formal Education, covering learner needs, learning design, delivery processes, and evaluation requirements. Build the capability to support quality learning services and certification readiness.
Original price was: 250,00 د.إ.125,00 د.إCurrent price is: 125,00 د.إ.
VAT applicable for UAE residents only.
The ISO 29993 Foundation course provides a structured introduction to the requirements for learning services outside formal education systems. This course is designed to help learners understand how ISO 29993 ensures quality, transparency, and consistency in non-formal education and training services.
Delivered through an online self-paced learning model, the course introduces the principles of learner-centered design, learning outcomes, service delivery, and performance evaluation. It is ideal for training providers, academies, consultants, and professionals involved in designing, delivering, or managing learning services globally.
Who Should Take This Course?
- Training and learning service providers
- Corporate training managers
- Online academies and e-learning platforms
- HR and talent development professionals
- Coaches, trainers, and instructors
- Education consultants and advisors
- Professionals entering the learning services sector
Lifetime access
100% Self-Paced
ISO 29993 is an international standard that specifies requirements for learning services outside formal education, such as professional training, corporate learning, coaching, and skills development programs. The standard focuses on improving learning quality by defining requirements related to learning objectives, instructional design, delivery methods, learner support, and evaluation.
ISO 29993 helps learning service providers demonstrate credibility, consistency, and learner satisfaction, ensuring that training services meet internationally recognized quality benchmarks.
With the rapid growth of online and professional learning, ensuring the quality and effectiveness of learning services is critical. Without a recognized framework, training providers may face challenges related to credibility, learner satisfaction, and consistency. This course helps learners understand how ISO 29993 provides a structured approach to designing and delivering effective learning services, improving transparency and trust for learners and stakeholders.
Key Benefits of This Course
- Clear understanding of ISO 29993 requirements
- Foundation knowledge of quality learning services
- Improved learner-focused training design
- Enhanced credibility for training providers
- Applicable to online, blended, and in-person learning
- Supports continuous improvement in learning services
- Flexible online learning with lifetime access
Career & Future Scope
This course supports long-term professional growth in learning services and education quality management. Knowledge of ISO 29993 is valuable in corporate training, professional education, online academies, coaching services, and consulting. Career opportunities include:
- Training and learning coordinator
- Learning and development (L&D) professional
- Education quality assurance support
- E-learning and academy management roles
- Pathway to advanced education and training standards
Exam & Passing Policy
Attempts & Timing:
You will get 2 reattempts. Note that if you fail, there is a 10-minute mandatory gap before you can try again.
Retake Policy:
If you fail both attempts, you must repurchase the course at 40% of the original fee. You will resume from where you left off.
Deliver Quality Learning Services with Confidence
Build a strong foundation in internationally recognized learning-service requirements with the ISO 29993 standard.
ON-BOARDING GUIDE BOOK
This guide explains the complete journey, from purchasing a course to accessing your learning platform, so you can get started smoothly.
Step-by-Step Course Access Journey
Step 1: Visit ITMAD Academy
Visit Itmad Academy’s website at itmadacademy.com and browse the available courses.
You can also watch the step-by-step video guide provided at the top of the page for a visual walkthrough of the purchase and access process.
Step 2: Enroll in a Course
Open the course you want to purchase
Click on ‘Enroll Now’
The course will be added to your cart
You can review your selected course(s) before proceeding.
Step 3: Checkout & Payment
Go to the checkout page
Enter your required details carefully
Choose your preferred payment method
Complete the payment
Once payment is successful, your enrollment process will begin.
Step 4: Receive Login Details by Email
After successful payment:
You will receive an email containing:
Your username
Your temporary password
A direct link to the learning platform (my.itmadacademy.com)
📩 Please check your inbox and spam/junk folder as well.
Step 5: First-Time Login & Password Change
Click the learning platform link provided in the email
Log in using the given username and password
Change your password immediately for security purposes
Step 6: Access Your Enrolled Course
Once logged in:
Your enrolled course will be assigned to your account
You can start learning immediately after the course appears
⏱️ Important: After completing the payment, your enrolled course may take 2 to 24 hours to appear in your account.
Important Precautions & Guidelines
Name on Certificate
While purchasing the course, make sure to enter your full legal name
This same name will be digitally printed on your certificate after successful course completion
Name changes are not allowed after certificate issuance
Course Availability Timeline
Enrollment is not always instant
Please allow up to 24 hours for the course assignment after payment
If the course does not appear after 24 hours, you may contact support at hello@itmadacademy.com
Need Help?
If you face any issues during purchase, login, or course access, don’t hesitate to get in touch with the ITMAD Academy support team using the official support channels provided on the website.
We are here to help you start your learning journey smoothly.
Frequently Asked Questions (FAQs)
Each quiz allows up to three (3) retake attempts. In each retake, the quiz questions may be repeated or reshuffled depending on the course setup.
You can reattempt the quiz up to three (3) times. If you fail all attempts, you will need to repurchase the course at 40% of the original course fee. Once repurchased, you can continue from the same point where you failed.
Approval timelines vary by payment method:
Direct Bank Transfer (Company Account): Subject to verification after payment receipt
TABBY & Credit Card: Usually approved faster once payment is confirmed
Please allow up to 24 hours for enrollment confirmation after successful payment.
After logging into your learning account, all purchased and assigned courses will be visible in your dashboard under your enrolled courses.
Lead Auditor certification is not applicable for ISO/IEC 170 series standards.
These standards are intended for assessors working within accreditation bodies, and the relevant training is typically delivered by accreditation authorities themselves.
This clarification applies only to ISO/IEC 170 series courses.
Once you successfully complete the course and pass the assessment, your digital certificate will be available within your learning account for download.
You will receive a digitally verifiable course completion certificate issued by ITMAD Academy approved by Exemplar Global (if applicable).
Certificate names are generated based on the full legal name entered at the time of purchase.
Name changes are not allowed after certificate issuance. Please ensure your details are correct before completing checkout.
Currently, certificates are issued in digital format only. Hard copy printing and shipping services may available in UAE at this time. Additional charges apply
Yes. After completing the quiz, the system will display incorrect answers, allowing you to understand and improve.
Some quizzes may include a 5-10 min timer, depending on the course requirements. Any time limits will be clearly shown before the quiz starts.
If you fail after all allowed attempts, you may repurchase the course at 40% of the original fee.
You will not need to start from the beginning—you can resume from the same point where you failed.
The assessment is conducted in the form of an online quiz.
Course materials are provided primarily for online viewing to maintain content integrity. Download options, if available, will be clearly mentioned within the course. Overall, downloading, distributing, or selling any course content is illegal. If such activity is detected in our system, the company has full legal rights to take action against the individual.
Frequent Asked Questions
Yes, the standard applies to online, blended, and in-person learning services.
No, this course is suitable for beginners and professionals alike.
- Training providers and academies
- Corporate learning and HR departments
- Professional education organizations
- Learning and development consultancies
- International clients seeking quality training services
Yes, it is delivered through a self-paced online platform.
Yes, upon successful completion and assessment.
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Sample Certificate
Deliver Quality Learning Services with Confidence
Build a strong foundation in internationally recognized learning-service requirements with the ISO 29993 standard.
ON-BOARDING GUIDE BOOK
This guide explains the complete journey, from purchasing a course to accessing your learning platform, so you can get started smoothly.
Step-by-Step Course Access Journey
Step 1: Visit ITMAD Academy
Visit Itmad Academy’s website at itmadacademy.com and browse the available courses.
You can also watch the step-by-step video guide provided at the top of the page for a visual walkthrough of the purchase and access process.
Step 2: Enroll in a Course
Open the course you want to purchase
Click on ‘Enroll Now’
The course will be added to your cart
You can review your selected course(s) before proceeding.
Step 3: Checkout & Payment
Go to the checkout page
Enter your required details carefully
Choose your preferred payment method
Complete the payment
Once payment is successful, your enrollment process will begin.
Step 4: Receive Login Details by Email
After successful payment:
You will receive an email containing:
Your username
Your temporary password
A direct link to the learning platform (my.itmadacademy.com)
📩 Please check your inbox and spam/junk folder as well.
Step 5: First-Time Login & Password Change
Click the learning platform link provided in the email
Log in using the given username and password
Change your password immediately for security purposes
Step 6: Access Your Enrolled Course
Once logged in:
Your enrolled course will be assigned to your account
You can start learning immediately after the course appears
⏱️ Important: After completing the payment, your enrolled course may take 2 to 24 hours to appear in your account.
Important Precautions & Guidelines
Name on Certificate
While purchasing the course, make sure to enter your full legal name
This same name will be digitally printed on your certificate after successful course completion
Name changes are not allowed after certificate issuance
Course Availability Timeline
Enrollment is not always instant
Please allow up to 24 hours for the course assignment after payment
If the course does not appear after 24 hours, you may contact support at hello@itmadacademy.com
Need Help?
If you face any issues during purchase, login, or course access, don’t hesitate to get in touch with the ITMAD Academy support team using the official support channels provided on the website.
We are here to help you start your learning journey smoothly.
Frequently Asked Questions (FAQs)
Each quiz allows up to three (3) retake attempts. In each retake, the quiz questions may be repeated or reshuffled depending on the course setup.
You can reattempt the quiz up to three (3) times. If you fail all attempts, you will need to repurchase the course at 40% of the original course fee. Once repurchased, you can continue from the same point where you failed.
Approval timelines vary by payment method:
Direct Bank Transfer (Company Account): Subject to verification after payment receipt
TABBY & Credit Card: Usually approved faster once payment is confirmed
Please allow up to 24 hours for enrollment confirmation after successful payment.
After logging into your learning account, all purchased and assigned courses will be visible in your dashboard under your enrolled courses.
Lead Auditor certification is not applicable for ISO/IEC 170 series standards.
These standards are intended for assessors working within accreditation bodies, and the relevant training is typically delivered by accreditation authorities themselves.
This clarification applies only to ISO/IEC 170 series courses.
Once you successfully complete the course and pass the assessment, your digital certificate will be available within your learning account for download.
You will receive a digitally verifiable course completion certificate issued by ITMAD Academy approved by Exemplar Global (if applicable).
Certificate names are generated based on the full legal name entered at the time of purchase.
Name changes are not allowed after certificate issuance. Please ensure your details are correct before completing checkout.
Currently, certificates are issued in digital format only. Hard copy printing and shipping services may available in UAE at this time. Additional charges apply
Yes. After completing the quiz, the system will display incorrect answers, allowing you to understand and improve.
Some quizzes may include a 5-10 min timer, depending on the course requirements. Any time limits will be clearly shown before the quiz starts.
If you fail after all allowed attempts, you may repurchase the course at 40% of the original fee.
You will not need to start from the beginning—you can resume from the same point where you failed.
The assessment is conducted in the form of an online quiz.
Course materials are provided primarily for online viewing to maintain content integrity. Download options, if available, will be clearly mentioned within the course. Overall, downloading, distributing, or selling any course content is illegal. If such activity is detected in our system, the company has full legal rights to take action against the individual.
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