FAQs – Frequently Asked Questions

Are Itmad Academy (Formerly TUVSW Academy) courses self-paced or instructor-led?

We offer 100% self-paced online courses to accommodate flexible learning preferences at your own pace with professional life.

What ISO training programs does ITMAD Academy offer?

We provide 50+ trainings for various ISO standards, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health and Safety), and more.

Is there an expiry for access to my course?

No, individual course access is lifetime, allowing you to revisit materials anytime for self-paced learning.

What is the validity of the yearly license for unlimited courses?

The yearly license provides unlimited access to all courses for one year. After the year ends, you can renew your license to continue access to the courses.

How do I purchase and access a course?

Simply browse the course page on our website, select your desired course, complete the payment, and gain instant access to the materials. Click here to learn more

 
Can I switch from individual course access to a yearly license?

Yes, you can upgrade to a yearly license at any time. Contact support to assist with the transition. Terms & Conditions Apply

 
What payment methods are accepted on the website?

We accept various payment methods, including credit/debit cards, bank transfer, Tabby installments, PayPal, and via link to make transactions seamless.

Is my account transferable to another person?

No, accounts and course access are non-transferable and are intended for individual use only.

How can I renew my yearly license?

You’ll receive reminders as the expiry date approaches. Renew directly through your account dashboard or contact our support team for guidance.

Can I request a refund after purchasing a course?

Please refer to the terms and conditions or contact our team for clarification.

Do I get a certificate after completing a course?

Yes, you will receive a globally recognized certificate upon successfully completing the course and any associated assessments.

Can I enroll in multiple courses simultaneously?

Yes, you can enroll in as many courses as you like, either individually or through our yearly license for unlimited access.

What support is available if I face issues with course access?

Our dedicated support team is available via email or chat to assist with any technical or account-related issues.

How do I enroll for a course?

To enroll, visit our website, select your desired course, and click “Enroll Now.” Complete the registration form and payment process to gain instant access to the course. Learn More How to Register a Course?

What if I fail to score the passing marks?

If you fail to meet the required passing score, you can re-register for the course by paying a fee of 25% of the original course price.

How can I use coupon codes or referral codes?

To use a coupon or referral code, add your desired course to the cart and proceed to checkout. Enter the code in the “Apply Coupon” field, and the discount will be applied to your total amount.

Where can I find the coupon codes?

Subscribe & Check promotional emails from Academy ITMAD or Page available on our website for ongoing promotions. or ask friends or colleagues for referral codes or request customer care to enjoy additional benefits. Codes may also be available on top coupon websites such as Coupon.ae and bloggers sites by searching on Google.

What is the difference between IRCA and Exemplar Global?

IRCA (International Register of Certificated Auditors) is a UK-based body specializing in auditor certification, while Exemplar Global, based in the USA, offers broader competency-based certifications. Both are globally recognized and provide accredited training programs for professionals.

Are Itmad certifications recognized in Gulf any specific country or region?

Yes, our certifications are accepted in world-wide/ globally because Itmad Academy is accredited by Exemplar Global, a well-known certifying body. However, we recommend contacting the specific organization in your country to confirm their acceptance, as requirements may vary between organizations.

Why should I choose self-paced training over instructor-led online training?

Self-paced training offers flexibility to learn at your convenience, making it ideal for working professionals or those with busy schedules. Instructor-led training, on the other hand, does not provide such flexibility.

How do I verify the approval or accreditation of your courses?

You can verify our approvals and accreditations by visiting the respective accrediting body’s website or contacting our team for detailed documentation and references.

What are the benefits of choosing an accredited training provider?

Accredited training providers ensure global recognition of your certifications, high-quality training, and alignment with industry standards, enhancing your professional credibility and career opportunities.

Do you offer corporate training for ISO standards?

Yes, we provide corporate training programs tailored to meet the needs of organizations, covering various ISO standards and safety regulations.

 
Are your courses accessible internationally?

Yes, our online courses are accessible globally, ensuring that learners worldwide can benefit from our accredited programs.

Does Itmad Academy offer safety training courses?

Yes, we provide a range of safety training programs, including workplace safety, health risk assessments, and compliance with global safety standards.

How long does it take to complete an ISO training course?

Course durations vary depending on the program, with self-paced courses allowing flexible timelines to complete the course.

How do I choose the right ISO certification for my profession?

You can consult our team or browse our course catalog to select the certification that aligns with your career goals or industry requirements.

What is the validity of Training certifications offered by Itmad Academy?

Most ISO-related training certificates do not have an expiration date. However, when an ISO standard is updated or revised, it is recommended to take training on the new version to ensure your knowledge and skills remain current and aligned with the latest industry requirements. please refer to the specific course details regarding any expiration or renewal requirement

Are Itmad Academy's training programs compliant with ISO standards?

Yes, our training programs are designed to meet and exceed ISO requirements, ensuring participants gain skills aligned with global standards.

How can I verify the authenticity of an ISO certificate?

Certificates issued by ITMAD Academy can be verified through scanning the QR code on the certificate or by visiting the link: Verify Certificate

What are the terms and conditions for enrolling in an ISO training program?

Participants must agree to our enrollment policy, which includes adhering to program schedules, payment terms, and conditions related to certification issuance.

 
What industries benefit from ISO certifications?

ISO certifications cater to diverse industries, including healthcare, manufacturing, energy, construction, and IT services, among others.

Can I pay for training courses in installments?

Yes, we support Tabby payments and other installment options to make it convenient for learners to enroll in our courses.