ISO/IEC 17020:2012 Foundation Training Course
Duration
|
6 hours |
|---|---|
Lessons
|
8 |
Quizzes
|
2 |
Skill level
|
Beginner |
Certificate Included
|
Yes |
Certificate Validity
|
Lifetime |
Learn the fundamentals of ISO/IEC 17020:2012 for inspection bodies, covering impartiality, competence, inspection processes, and compliance requirements. Establish a solid foundation to comprehend inspection standards and enhance accreditation readiness.
Original price was: 250,00 د.إ.150,00 د.إCurrent price is: 150,00 د.إ.
VAT applicable for UAE residents only.
The ISO/IEC 17020 Foundation course provides a comprehensive introduction to the requirements, principles, and operational framework governing inspection bodies. This course is designed to build a strong foundational understanding of how inspection organizations operate competently, impartially, and consistently in line with international accreditation expectations.
Delivered through an online self-paced learning model, the course explains the structure of ISO/IEC 17020, inspection body types, impartiality requirements, and inspection process controls, enabling learners to understand how inspections are planned, performed, and reported under an accredited system.
Who Should Take This Course?
- New inspection personnel
- Quality and compliance staff
- Inspection coordinators and supervisors
- Regulatory and compliance professionals
- Individuals seeking basic knowledge of inspection accreditation
Lifetime access
100% Self-Paced
ISO/IEC 17020 is an international standard that specifies requirements for the competence, impartiality, and consistency of bodies performing inspection activities. It applies to organizations that inspect products, installations, processes, services, or systems and provide inspection results that are relied upon by regulators, customers, and stakeholders.
This standard ensures that inspection bodies operate in a reliable and transparent manner, delivering trustworthy inspection outcomes that support safety, compliance, and quality across industries.
Inspection bodies play a critical role in ensuring safety, regulatory compliance, and quality assurance. Understanding ISO/IEC 17020 is essential for maintaining trust in inspection results and supporting accreditation. This Foundation course establishes a solid knowledge base, enabling participants to understand inspection requirements, organizational responsibilities, and the importance of impartial inspection activities.
Key Benefits of This Course
- Clear understanding of ISO/IEC 17020 requirements
- Knowledge of inspection body types (A, B, and C)
- Awareness of impartiality and independence principles
- Foundation for accreditation and compliance roles
- Ideal entry point for advanced ISO 17020 training
- Flexible self-paced online learning
Career & Future Scope
This Foundation course is an excellent starting point for professionals working in inspection, quality, and compliance roles. It prepares learners for:
- ISO/IEC 17020 Internal Auditor training
- ISO/IEC 17020 Lead Auditor training
- Roles in inspection coordination and compliance support
- Accreditation readiness and surveillance support activities
Exam & Passing Policy
Attempts & Timing:
You will get 2 reattempts. Note that if you fail, there is a 10-minute mandatory gap before you can try again.
Retake Policy:
If you fail both attempts, you must repurchase the course at 40% of the original fee. You will resume from where you left off.
Build a Foundation in Inspection & Conformity Assessment
Start your journey toward inspection competence and accreditation readiness with ISO/IEC 17020.
ON-BOARDING GUIDE BOOK
This guide explains the complete journey, from purchasing a course to accessing your learning platform, so you can get started smoothly.
Step-by-Step Course Access Journey
Step 1: Visit ITMAD Academy
Visit Itmad Academy’s website at itmadacademy.com and browse the available courses.
You can also watch the step-by-step video guide provided at the top of the page for a visual walkthrough of the purchase and access process.
Step 2: Enroll in a Course
Open the course you want to purchase
Click on ‘Enroll Now’
The course will be added to your cart
You can review your selected course(s) before proceeding.
Step 3: Checkout & Payment
Go to the checkout page
Enter your required details carefully
Choose your preferred payment method
Complete the payment
Once payment is successful, your enrollment process will begin.
Step 4: Receive Login Details by Email
After successful payment:
You will receive an email containing:
Your username
Your temporary password
A direct link to the learning platform (my.itmadacademy.com)
📩 Please check your inbox and spam/junk folder as well.
Step 5: First-Time Login & Password Change
Click the learning platform link provided in the email
Log in using the given username and password
Change your password immediately for security purposes
Step 6: Access Your Enrolled Course
Once logged in:
Your enrolled course will be assigned to your account
You can start learning immediately after the course appears
⏱️ Important: After completing the payment, your enrolled course may take 2 to 24 hours to appear in your account.
Important Precautions & Guidelines
Name on Certificate
While purchasing the course, make sure to enter your full legal name
This same name will be digitally printed on your certificate after successful course completion
Name changes are not allowed after certificate issuance
Course Availability Timeline
Enrollment is not always instant
Please allow up to 24 hours for the course assignment after payment
If the course does not appear after 24 hours, you may contact support at hello@itmadacademy.com
Need Help?
If you face any issues during purchase, login, or course access, don’t hesitate to get in touch with the ITMAD Academy support team using the official support channels provided on the website.
We are here to help you start your learning journey smoothly.
Frequently Asked Questions (FAQs)
Each quiz allows up to three (3) retake attempts. In each retake, the quiz questions may be repeated or reshuffled depending on the course setup.
You can reattempt the quiz up to three (3) times. If you fail all attempts, you will need to repurchase the course at 40% of the original course fee. Once repurchased, you can continue from the same point where you failed.
Approval timelines vary by payment method:
Direct Bank Transfer (Company Account): Subject to verification after payment receipt
TABBY & Credit Card: Usually approved faster once payment is confirmed
Please allow up to 24 hours for enrollment confirmation after successful payment.
After logging into your learning account, all purchased and assigned courses will be visible in your dashboard under your enrolled courses.
Lead Auditor certification is not applicable for ISO/IEC 170 series standards.
These standards are intended for assessors working within accreditation bodies, and the relevant training is typically delivered by accreditation authorities themselves.
This clarification applies only to ISO/IEC 170 series courses.
Once you successfully complete the course and pass the assessment, your digital certificate will be available within your learning account for download.
You will receive a digitally verifiable course completion certificate issued by ITMAD Academy approved by Exemplar Global (if applicable).
Certificate names are generated based on the full legal name entered at the time of purchase.
Name changes are not allowed after certificate issuance. Please ensure your details are correct before completing checkout.
Currently, certificates are issued in digital format only. Hard copy printing and shipping services may available in UAE at this time. Additional charges apply
Yes. After completing the quiz, the system will display incorrect answers, allowing you to understand and improve.
Some quizzes may include a 5-10 min timer, depending on the course requirements. Any time limits will be clearly shown before the quiz starts.
If you fail after all allowed attempts, you may repurchase the course at 40% of the original fee.
You will not need to start from the beginning—you can resume from the same point where you failed.
The assessment is conducted in the form of an online quiz.
Course materials are provided primarily for online viewing to maintain content integrity. Download options, if available, will be clearly mentioned within the course. Overall, downloading, distributing, or selling any course content is illegal. If such activity is detected in our system, the company has full legal rights to take action against the individual.
Frequent Asked Questions
No. This is a foundation-level course suitable for beginners.
No. This course provides foundational knowledge. Auditor competence requires higher-level training.
- Inspection bodies
- Accreditation bodies
- Regulatory authorities
- Quality and compliance organizations
- Industrial and service inspection companies
Yes, it is delivered through a self-paced online platform.
Yes, upon successful completion and assessment.
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Sample Certificate
Build a Foundation in Inspection & Conformity Assessment
Start your journey toward inspection competence and accreditation readiness with ISO/IEC 17020.
ON-BOARDING GUIDE BOOK
This guide explains the complete journey, from purchasing a course to accessing your learning platform, so you can get started smoothly.
Step-by-Step Course Access Journey
Step 1: Visit ITMAD Academy
Visit Itmad Academy’s website at itmadacademy.com and browse the available courses.
You can also watch the step-by-step video guide provided at the top of the page for a visual walkthrough of the purchase and access process.
Step 2: Enroll in a Course
Open the course you want to purchase
Click on ‘Enroll Now’
The course will be added to your cart
You can review your selected course(s) before proceeding.
Step 3: Checkout & Payment
Go to the checkout page
Enter your required details carefully
Choose your preferred payment method
Complete the payment
Once payment is successful, your enrollment process will begin.
Step 4: Receive Login Details by Email
After successful payment:
You will receive an email containing:
Your username
Your temporary password
A direct link to the learning platform (my.itmadacademy.com)
📩 Please check your inbox and spam/junk folder as well.
Step 5: First-Time Login & Password Change
Click the learning platform link provided in the email
Log in using the given username and password
Change your password immediately for security purposes
Step 6: Access Your Enrolled Course
Once logged in:
Your enrolled course will be assigned to your account
You can start learning immediately after the course appears
⏱️ Important: After completing the payment, your enrolled course may take 2 to 24 hours to appear in your account.
Important Precautions & Guidelines
Name on Certificate
While purchasing the course, make sure to enter your full legal name
This same name will be digitally printed on your certificate after successful course completion
Name changes are not allowed after certificate issuance
Course Availability Timeline
Enrollment is not always instant
Please allow up to 24 hours for the course assignment after payment
If the course does not appear after 24 hours, you may contact support at hello@itmadacademy.com
Need Help?
If you face any issues during purchase, login, or course access, don’t hesitate to get in touch with the ITMAD Academy support team using the official support channels provided on the website.
We are here to help you start your learning journey smoothly.
Frequently Asked Questions (FAQs)
Each quiz allows up to three (3) retake attempts. In each retake, the quiz questions may be repeated or reshuffled depending on the course setup.
You can reattempt the quiz up to three (3) times. If you fail all attempts, you will need to repurchase the course at 40% of the original course fee. Once repurchased, you can continue from the same point where you failed.
Approval timelines vary by payment method:
Direct Bank Transfer (Company Account): Subject to verification after payment receipt
TABBY & Credit Card: Usually approved faster once payment is confirmed
Please allow up to 24 hours for enrollment confirmation after successful payment.
After logging into your learning account, all purchased and assigned courses will be visible in your dashboard under your enrolled courses.
Lead Auditor certification is not applicable for ISO/IEC 170 series standards.
These standards are intended for assessors working within accreditation bodies, and the relevant training is typically delivered by accreditation authorities themselves.
This clarification applies only to ISO/IEC 170 series courses.
Once you successfully complete the course and pass the assessment, your digital certificate will be available within your learning account for download.
You will receive a digitally verifiable course completion certificate issued by ITMAD Academy approved by Exemplar Global (if applicable).
Certificate names are generated based on the full legal name entered at the time of purchase.
Name changes are not allowed after certificate issuance. Please ensure your details are correct before completing checkout.
Currently, certificates are issued in digital format only. Hard copy printing and shipping services may available in UAE at this time. Additional charges apply
Yes. After completing the quiz, the system will display incorrect answers, allowing you to understand and improve.
Some quizzes may include a 5-10 min timer, depending on the course requirements. Any time limits will be clearly shown before the quiz starts.
If you fail after all allowed attempts, you may repurchase the course at 40% of the original fee.
You will not need to start from the beginning—you can resume from the same point where you failed.
The assessment is conducted in the form of an online quiz.
Course materials are provided primarily for online viewing to maintain content integrity. Download options, if available, will be clearly mentioned within the course. Overall, downloading, distributing, or selling any course content is illegal. If such activity is detected in our system, the company has full legal rights to take action against the individual.
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